By Ray-Ban

RAY-BAN META RW 4015 (GEN3) ZENA OPTICS

Regular price €449.00
Color: Castanho
1 in stock

Pickup currently unavailable at Jorge Oculista - Barcelos

Select Lens and Purchase
Free Shipping
Portugal
International Shipping
Everyone
Authorized Reseller
Original Products
Description

What's included?

USB-C cable and power adapter are not included.

Product details:

What do you need to use the glasses?

  • Smartphone compatible with Android or iOS.
  • Meta View app and create a Meta account.
  • Internet connection to set up and use online features.

See Compatible Smartphones.

SKU: OS72133729
EAN 8056266260964
Shipping and Payments
By placing an order on the Jorge Oculista online store, you confirm that you agree to our general terms and conditions.

Jorge Oculista website reserves the right to modify, at any time, the information and commercial offers presented regarding: products, prices, promotions, commercial conditions, and services. 

We make every effort to ensure that the information presented is free of typographical errors. However, should any occur, we will correct them as soon as possible. If, for any reason, the information provided does not match the product's actual characteristics, the Customer will be duly informed and will have the right to cancel their purchase.

Prices and specifications are subject to change without prior notice.
Due to the large number of items in our catalog, isolated instances of incorrect pricing may occur. All values are verified at the time of order processing:

  • If the correct price is lower, the difference will be refunded to the Customer.
  • If the correct price is higher, the Customer will be contacted via email to decide whether they wish to confirm or cancel the order. 

PAYMENT METHODS
We offer the following payment methods:

  • Credit Card: Visa and Mastercard
  • Multibanco (Exclusive to Portugal)
  • MBWay (Exclusive to Portugal)
  • PAYPAL
  • KLARNA (Payment in 3 interest-free installments)
  • PIX (Exclusive for purchases made via our WhatsApp) 
The installment amount is automatically debited from your card.
The first installment is charged at the moment the order is shipped.
The next two installments are debited every 30 days after the date of the first payment.
This payment method is available only for online purchases with a value over €100.
For more information, please visit: https://www.klarna.com/pt/apoio-ao-cliente .

SHIPPING
We offer two delivery options for online purchases:

  • Home delivery, to the address indicated by the Customer;
  • In-store pickup, available at the following physical stores: Porto, Vila do Conde, Famalicão, Joane, Guimarães, Barcelos, Indi Matosinhos, and Indi Famalicão.
We ship to any country in the world via CTT EXPRESS.

SHIPPING COSTS

Mainland Portugal

Orders over €100: Free
Orders under €100:
  • 24h Delivery: €5.50
  • 2-Business-Day Delivery: €4.00

Portugal – Islands

Orders over €100: Free (Air or Sea)
Orders under €100:

  • Air Shipping (from 3 business days): €5.50
  • Sea Shipping (from 10 business days): €4.00
In the event of adverse weather conditions, delivery times may be subject to change.


Spain

Shipping in 2 to 3 business days: €7
Shipping to the Balearic Islands (from 5 business days): €15

Europe

Standard Shipping (from 4 business days): €18
Express Shipping (from 2 business days, except Islands): €28


International

Express Shipping (from 5 business days): €35

All expenses related to customs duties or import taxes are the sole responsibility of the Customer.


ORDER PROCESSING
Orders are dispatched upon stock confirmation. Delivery times vary depending on the destination country. 
After items are checked, we confirm our ability to fulfill the order. Typically, preparation takes between 24h and 48h business hours. 

Our offers are always subject to the availability and quality of existing stock.
In the event of a stockout, the order may be placed directly with our supplier. In this situation, the Customer will be duly informed of the resulting impacts on the delivery timeframe.

You can track the entire process, from dispatch to order receipt, ensuring a safe and flawless delivery.
In case of product stockout, Jorge Oculista does not guarantee that restocking will not involve a price update. The order will only be processed after explicit confirmation from the Customer.

For any questions or additional clarifications, you can contact us via email (online@grupojorgeoculista.pt), chat, or phone through our customer support service.
Exchanges and Returns
You may request an exchange or return of your Ray-Ban Meta glasses within 14 days of receiving your order, in accordance with applicable legal terms.

What are the conditions for an exchange or return?

Ray-Ban Meta glasses are shipped in sealed packaging with two perforated security seals.For an exchange or return to be accepted under Jorge Oculista's commercial policy, both seals must remain intact, without having been torn, opened, or removed.If either seal has been tampered with, the exchange or return will be refused.

How can I request an exchange or return?

To start the process, you must contact our Customer Support Service, provide your order number, and state whether you wish to make an exchange or a return.Our team will provide the necessary instructions for shipping the item to our Distribution Center.Shipping costs associated with exchanges or returns are free for orders within Portugal.For orders destined for Europe or countries outside the European Union, shipping and return costs are the responsibility of the customer. Initial shipping costs will not be included in the refund, in accordance with applicable legal terms.

Can I make an exchange or return at a physical store?

Yes. Exchanges or returns of products purchased from our online store can also be made at one of the following physical stores:Guimarães, Joane, Famalicão, Barcelos, Vila do Conde, or Porto.

Before going to one of our stores, you must first contact our Customer Support Service to obtain information on the procedure to follow.

What if the glasses are defective or faulty?

If the Ray-Ban Meta glasses have any defect, malfunction, or damage, you should contact our Customer Support Service, provide your order number, and describe the situation.Our team will provide the necessary assistance and inform you of the procedures to follow, under applicable legal rights.